Dr. Rodolfo Baggio

Dr. Rodolfo Baggio holds a Master degree in Physics and a PhD in Tourism Management. After working for leading information technology corporations for over 20 years, he joined Bocconi University where he is in charge of the Market Analysis and Digital Strategies area at the Master in Economics and Tourism and is Research Fellow at the Dondena Centre for Research on Social Dynamics and Public Policy. He is also professor at the Tomsk Polytechnic University, Tomsk, Russia. Rodolfo has been involved in several international research projects and actively researches and publishes on the use of information technologies in tourism and on the applications of quantitative complex network analysis methods to the study of tourism destinations. Rodolf is fellow of the Royal Geographical Society, member of the Italian Physical Society and has been founding member of Società Internet, the Italian chapter of the Internet Society. In 2017 he received the Hannes Werthner Tourism and Technology Lifetime Achievement Award from IFITT (International Federation for IT and Travel & Tourism).


Dr. Cihan Cobanoglu USFSM


Dr. Cihan Cobanoglu is the McKibbon Endowed Chair Professor of the College of Hospitality and Tourism Leadership (CHTL) at the University of South Florida Sarasota-Manatee (USFSM), who also serves as the Director of the M3 Center for Hospitality Technology and Innovation and Coordinator of International Programs for the College of Hospitality and Tourism Leadership. He is a Certified Hospitality Technology Professional (CHTP) commissioned by Hospitality Financial & Technology Professionals (HFTP) and Educational Institute of American Hotel & Lodging Association (AHLA). He is the Editor of the Journal of Hospitality and Tourism Technology (JHTT), editor of Journal of Global Business Insights (JGBI), co-editor of Journal of Global Education and Research and a co-author of six books and ten conference proceedings. He is also currently serving as the President of Association of North America Higher Education International (ANAHEI). Dr. Cobanoglu served as the chair of the American Hotel and Lodging Association’s (AHLA) Technology and E-Business Committee from 2009 to 2011 and also a member of CHTP Advisory Council and Editorial Advisory Board of HFTP.

In addition, Dr. Cobanoglu is a visionary board member of Hospitality Technology magazine and editorial board member of Cornell Hospitality Quarterly, International Journal of Contemporary Hospitality ManagementInternational Journal of Hospitality and Tourism Administration, Journal of Hospitality and Tourism Cases, and Journal of Hospitality and Tourism Education. Dr. Cobanoglu also serves the industry as consultant. He is the founder and chair of Global Conference on Business and Economics (GLOBE), Global Conference on Education and Research (GLOCER), Global Conference on Business, Hospitality and Tourism Research (GLOSEARCH) and Global Conference on Services Management (GLOSERV). Dr. Cobanoglu created curriculum for hospitality software: innRoad Property Management SystemM3 AccKnowledge Hotel Accounting System, and M3 Link Hotel Business Intelligence System.

Prior to joining the University of South Florida Sarasota-Manatee, Dr. Cobanoglu served as an Associate Professor of hospitality information technology at the University of Delaware. Dr. Cobanoglu is the recipient of University of Delaware’s Excellence in Teaching Award in 2009 and the International Council on Hotel, Restaurant and Institutional Education’s (I-CHRIE) John Wiley & Sons, Innovation in Teaching Award in 2009. For more information, visit cihan.org. For ANAHEI, please visit anahei.org